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1

Get your Product ID and Client Key

Open your Milana Settings page.Copy your Product ID (starts with prd_) and your Client Key (starts with key_).
2

Install the SDK

3

Add the provider

Wrap your application with MilanaProvider near the root of the component tree:
Your Client Key is a public identifier meant to be included in client-side code. It does not grant access to your data.
If your site sends a Content-Security-Policy header, add https://in.getmilana.ai to connect-src so the SDK can send recorded data.
4

Identify users

When user information is available, use the useMilana() hook to identify the user:
5

Verify in the dashboard

Open the Integration page. Within a few seconds of loading a page with the SDK, a new session should appear under Latest Sessions.If you don’t see sessions after a minute:
  • Open the browser console and look for Milana: log messages
  • Confirm you see Milana: Ready in the console
  • Check that your Product ID starts with prd_ and your Client Key starts with key_
  • See the Troubleshooting guide for more help

Feature-flagged rollout

To roll out Milana gradually or target specific user segments/flows, see the Feature-flagged Rollout guide.

useMilana hook

useMilanaOptional

useMilanaOptional() returns MilanaContextValue | null. Returns null when used outside a MilanaProvider. Useful for shared components that may render in apps that don’t use Milana.

What’s next

Track custom events

Mark important actions so the AI can surface them in query results.

Privacy controls

Block, mask, or ignore sensitive elements in recordings.